How can we
help you?
Whether you have a question about your Vemorya photo backup account, need help with billing, or want to talk to our sales team — we're here. Real people, real answers.
Sales enquiries
Interested in a team or enterprise plan? Let's talk about what works for your organisation.
Account support
Issues with login, billing, or your subscription? Our support team is ready to help.
Privacy & GDPR
Data requests, DPA agreements, or privacy questions. Our DPO responds within 72 hours.
Press & media
Media kit, interviews, or press enquiries. We love talking to journalists who care about privacy.
Get in touch
We're a small team.
We actually reply.
No chatbots, no ticket queues that take weeks. We aim to respond to every message within one business day. For urgent account issues, we're typically faster.
General
hello@vemorya.com
Replies within 1 business day
Support
support@vemorya.com
Account & billing questions
Privacy & DPO
privacy@vemorya.com
GDPR requests within 72 hours
Headquarters
Stockholm, Sweden
Registered in the EU · CET timezone
Typical response times
Send us a message
Fill in the form below and we'll get back to you as soon as possible.
Before you write
Frequently asked
support questions.
These cover the most common questions we receive. If yours isn't here, use the form above.
Your memories deserve better than free.
Start for free. Upgrade when you're ready. Privacy is included in every plan, always.